Warranty

We build it. We back it.

3 years / 30,000 km on the whole bike. 3 years / 2,000 cycles on the battery. Lodge a claim below and we'll be in touch within 2 business days.

Whole-bike warranty

Every new LEKI motorcycle is covered by a 3-year / 30,000 km manufacturer's warranty from the date of delivery — whichever comes first. This covers defects in materials and workmanship across the frame, motor, controller, wiring harness, suspension, brakes, and all factory-fitted components.

Battery warranty

The lithium battery pack is warranted for 3 years or 2,000 full charge cycles to a minimum of 80% of its original usable capacity. If the pack drops below 80% State of Health inside that window through normal use, we'll repair or replace it. We also take back the old pack for recycling.

Local parts & labour

We keep critical parts in Adelaide, not on a slow boat from overseas. Warranty work is carried out at our Adelaide Hills workshop or by an approved LEKI partner mechanic. We cover parts and labour for approved claims — no hidden 'diagnostic' fees.

What's covered

If we built it, we fix it.

  • Factory defects in frame, motor, controller, and wiring
  • Battery capacity loss below 80% inside the warranty window
  • Suspension, brakes, and factory-fitted electrical components
  • Labour for approved warranty repairs at LEKI or authorised partners
  • Towing to the nearest authorised repairer within metro Adelaide for warranty faults
What's not covered

Wear, crashes, and bad ideas.

  • Normal wear items: tyres, brake pads, chain/belt (if fitted), bulbs, grips, cables
  • Damage from crashes, drops, racing, track use, or improper loading
  • Water ingress from submersion, pressure washing, or riding through deep standing water
  • Modifications, non-LEKI parts, or unauthorised repairs
  • Commercial use, hire, or rideshare applications
  • Damage caused by using a non-LEKI-approved charger
Lodge a claim

Tell us what's going on.

Fill in the form below — it goes straight to the LEKI Ride Crew at getonaleki@lekielectric.com. We'll confirm whether it's warranty or wear-and-tear within 2 business days.

By submitting you consent to LEKI contacting you about this claim.

Prefer to call?
0426 011 492

Full warranty terms and conditions are included with every purchase. This page is a summary only; the purchase agreement governs any claim.

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