At LEKI, our focus is on delivering exceptional quality and customer experience rather than chasing rapid growth. Here are three key factors that make LEKI unique in the electric motorcycle industry.
- DIRECT SALES MODEL
We are proud to operate as a Direct-to-Consumer company, selling our electric motorcycles directly to our customers and delivering them straight to their homes. This eliminates the need for intermediaries like dealerships. You can easily order our motorcycles online or over the phone. When it comes to maintenance, our skilled LEKI engineers come to you, making the process convenient and hassle-free.
Customer service excellence is fundamental to our business. Our dedicated support team is available every weekday from 9AM to 5PM (ACST), with after-hours queries addressed promptly the next working day. Since our inception, we have consistently maintained a 5-star customer service rating, reflecting our unwavering commitment to our customers.
- PRIDE OF AUSTRALIA
Since the launch of our first model, the LEKI, it has quickly become one of the top-selling and most highly reviewed electric motorcycles in Australia. This is a testament to the superior quality and design of our bikes.
Our community of satisfied LEKI riders is rapidly expanding, not only in South Australia but also across Brisbane, Victoria, New South Wales, and other regions.
Our customers range from urban commuters in Adelaide to rural riders in regional towns, and from creative professionals to sports enthusiasts. Despite their diverse backgrounds, they all share a common love for the exceptional riding experience that LEKI provides.
THOUGHTFUL CUSTOMER EXPERIENCE
At LEKI, we believe in building lasting relationships with our customers. From the moment you place your order, we are committed to providing a seamless and enjoyable experience. We personally deliver each motorcycle and provide a comprehensive demonstration to ensure you are comfortable and confident with your new bike. When maintenance is needed, we come to you, offering unparalleled convenience.
Our approach goes beyond just selling motorcycles; it’s about creating a community and fostering a lifelong connection with our riders.
Choose LEKI Electric Motorcycles for a superior, sustainable, and stylish riding experience.