Overview
Our refund and returns policy lasts for 30 days. If 30 days have passed since your purchase, we are unable to offer a full refund or exchange.

To be eligible for a return, the item must be unused and in the same condition as when you received it, including being in the original packaging.

Certain types of goods are not eligible for return. These include perishable items such as food, flowers, newspapers, or magazines, as well as intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Non-returnable items include:

• Gift cards
• Downloadable software products
• Certain health and personal care items

To process your return, we require a receipt or proof of purchase. Please do not return your purchase directly to the manufacturer.

Partial Refunds
In certain situations, only partial refunds may be granted:

• Books with obvious signs of use
• Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
• Any item not in its original condition, or with parts missing for reasons not due to our error
• Any item returned more than 30 days after delivery

Refunds
Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within a few days.

Late or Missing Refunds
If you haven’t received your refund:

1. Double-check your bank account.
2. Contact your credit card provider, as refunds may take time to post.
3. Contact your bank, as there could be additional processing time.

If you’ve done all of the above and still haven’t received your refund, please contact us at [email address].

Sale Items
Only regular priced items are eligible for refunds. Sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. To initiate an exchange, email us at [email address] and send your item to: [physical address].

Gifts
If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the return value. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift, or the gift giver had the order shipped to themselves, we will send a refund to the gift giver.

Shipping Returns
To return your product, mail it to: [physical address].

You are responsible for the return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

Depending on your location, the time it may take for an exchanged product to reach you may vary. For higher-value items, consider using a trackable shipping service or purchasing shipping insurance, as we do not guarantee receipt of the returned item.